Privacy Policy
Your privacy is important to us. It is Mark IT Solutions Pvt. Ltd.'s policy to respect your privacy regarding any information we may collect from you across our website, http://markitsolutions.in, and other sites we own and operate.
1. Information We Collect
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
Device Data
We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information, such as your:
- Name
- Phone/mobile number
2. Legal Bases for Processing
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
- It's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
- We need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don't keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.
3. Collection and Use of Information
We may collect, hold, use and disclose information for the following purposes:
- To contact and communicate with you
- For internal record keeping and administrative purposes
- For analytics, market research and business development
- To run competitions and/or offer additional benefits to you
- For advertising and marketing purposes
- To comply with our legal obligations and resolve any disputes
- To consider your employment application
4. Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- Third party service providers (IT providers, data storage, web-hosting, marketing providers, payment systems operators)
- Our employees, contractors and/or related entities
- Courts, tribunals, regulatory authorities and law enforcement officers, as required by law
- Third parties who assist us in providing information, products, services or direct marketing
- Third parties to collect and process data
5. International Transfers of Personal Information
The personal information we collect is stored and processed in India, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
6. Your Rights and Controlling Your Personal Information
Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have your parent or legal guardian's permission.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy in CSV format or other easily readable machine format. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us with full details of the alleged breach. You also have the right to contact a regulatory body or data protection authority.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us or use the opt-out facilities provided in the communication.
7. Cookies
We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. Please refer to our Cookie Policy below for more information.
8. Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
9. Changes to This Policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
Mark IT Solutions Pvt. Ltd. Data Controller
Robin Singhvi
[email protected]
This policy is effective as of 1 September 2018.
Terms of Service
1. Terms
By accessing the website at http://markitsolutions.in, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Mark IT Solutions Pvt. Ltd.'s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
- Attempt to decompile or reverse engineer any software contained on Mark IT Solutions Pvt. Ltd.'s website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mark IT Solutions Pvt. Ltd. at any time.
3. Disclaimer
The materials on Mark IT Solutions Pvt. Ltd.'s website are provided on an 'as is' basis. Mark IT Solutions Pvt. Ltd. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
4. Limitations
In no event shall Mark IT Solutions Pvt. Ltd. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Mark IT Solutions Pvt. Ltd.'s website, even if Mark IT Solutions Pvt. Ltd. or a Mark IT Solutions Pvt. Ltd. authorized representative has been notified orally or in writing of the possibility of such damage.
5. Accuracy of Materials
The materials appearing on Mark IT Solutions Pvt. Ltd.'s website could include technical, typographical, or photographic errors. Mark IT Solutions Pvt. Ltd. does not warrant that any of the materials on its website are accurate, complete or current. Mark IT Solutions Pvt. Ltd. may make changes to the materials contained on its website at any time without notice.
6. Links
Mark IT Solutions Pvt. Ltd. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mark IT Solutions Pvt. Ltd. of the site. Use of any such linked website is at the user's own risk.
7. Modifications
Mark IT Solutions Pvt. Ltd. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Mumbai, Maharashtra, India and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
PowerPacks Refund Policy
We have a No-Questions Asked 7 Day Return Policy for the purchase of our PowerPacks. Refunds will be processed within 24 business hours of a request.
To request a refund:
Email: [email protected]
Phone: 022-61992211
Important Notes
- No refunds will be offered 7 days after the purchase of the PowerPack
- You may cancel your subscription and your PowerPack will lapse when your subscription lapses
- The PowerPacks are supposed to be self-serve along with the user manual. Refunds due to lack of support post 7 days will not be upheld
- Tally.ERP9 Release 6 is required for all PowerPacks to work as intended. PowerPacks may or may not function properly on older versions of Tally
- It is the buyer's responsibility to check their Tally versions. If you have mistakenly purchased a PowerPack for an older version of Tally, you may request a refund within 7 days of purchase
- Mark IT is not responsible for the buyer's IT infrastructure including any firewalls that may block the functioning of a PowerPack